Private Servers

Private KoboToolbox servers

For large organizations seeking customizable and scalable data collection solutions with more project oversight and more security features, we offer private KoboToolbox servers---fully controlled by your organization, installed and maintained by our team of experts.

Private servers offer many advantages for large organizations with complex needs and high volume data collection. These include unlimited usage, advanced user management, enhanced security, priority support, custom branding options, and early access to testing new features.

Benefits of a private server

No limits and infinite scalability

Unlimited survey submissions
Unlimited projects and users
Unlimited media file storage
Unlimited scalability, so the server can grow with your needs

More oversight and advanced user management

Custom project views for better supervision across countries or regions
Full administrator-level control of data and users
Custom password policies
Email domain restrictions for account registration
Server-wide data retention and user management policies
Logs of all deleted survey data

Enhanced security to meet your organization's requirements

Multi-factor authentication (MFA)
Single sign-on (SSO) with one or more identity providers
Immediate deployment of new features and security updates
Continuous database and file storage backups with point-in-time recovery (PITR)

Priority expert support and technical administration

Direct real-time support from our team through internal KoboToolbox chat channel
Consultations with our expert staff
Continuous server maintenance by our team, including monitoring, scaling, and backups
Technical troubleshooting support to ensure server uptime and performance

Shape the future of data innovation

Early access to review and test new features
Help improve upcoming features with your pre-release testing feedback
Contribute your direct input to our software development planning
Help shape the KoboToolbox future roadmap

New server-level features coming soon

Detailed access logs
Team-based user management
Server-level SSO enforcement

Learn more about how your organization can benefit from a private server

Get in touch

Server set up options

With a dedicated server, you can choose the best set up for your organization from a variety of options, including:

Hosting with Amazon Web Services (AWS) or Microsoft Azure
Server location in either the United States or the European Union
Custom branding for URL (e.g., kobo.yourorganization.org), logo, and more
Enhanced security configurations
Customizable account registration and email confirmation messages

Organizations using private servers

Many organizations are already using a dedicated private KoboToolbox server supported by Kobo to collect high volumes of data and improve project oversight. These include:

United Nations Refugee Agency (UNHCR)
United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA)
International Office for Migration (IOM)
Médecins Sans Frontières (MSF)
International Federation of Red Cross and Red Crescent Societies (IFRC)
Save the Children International (SCI)

Get started

A private server offers large organizations reliability, flexibility, and enhanced security with unlimited use and complete control over users and data. Through an annual agreement, we ensure dedicated technical support and system administration for your organization's unique data collection needs.

Our team can help address any questions or requests you might have. Get in touch to learn more about our private KoboToolbox server options.