Private KoboToolbox servers

For large organizations seeking customizable and scalable data collection solutions with more project oversight and more security features, we offer private KoboToolbox servers---fully controlled by your organization, installed and maintained by our team of experts.

Private servers offer many advantages for large organizations with complex needs and high volume data collection. These include unlimited usage, advanced user management, enhanced security, priority support, custom branding options, and early access to testing new features.

The benefits of a private server

No limits and infinite scalability

• Unlimited scalability, so the server can grow with your needs

• Unlimited survey submissions

• Unlimited projects and users

• Unlimited media file storage

More oversight and advanced user management

• Custom project views for better supervision across countries or regions

• Full administrator-level control of data and users

• Email domain restrictions for account registration

• Server-wide data retention and user management policies

• Logs of all deleted survey data

Enhanced security to meet your organization's requirements

• Multi-factor authentication (MFA)

• Single sign-on (SSO) with one or more identity providers

• Immediate deployment of new features and security updates

• Continuous database and file storage backups with point-in-time recovery (PITR)

Priority expert support and technical administration

• Direct real-time support from our team through internal KoboToolbox chat channel

• Consultations with our expert staff

• Continuous server maintenance by our team, including monitoring, scaling, and backups

• Technical troubleshooting support to ensure server uptime and performance

Shape the future of data innovation

• Early access to review and test new features

• Help improve upcoming features with your pre-release testing feedback

• Contribute your direct input to our software development planning

• Help shape the KoboToolbox future roadmap

New server-level features coming soon

• Detailed access logs

• Custom password policies

• Server-level SSO enforcement

To learn more about how your organization can benefit from a private server, get in touch.

Server set up options

With a dedicated server, you can choose the best set up for your organization from a variety of options, including:

• Hosting with Amazon Web Services (AWS) or Microsoft Azure

• Server location in either the United States or the European Union, with infrastructure that scales depending on usage

• Custom branding for URL (e.g., kobo.yourorganization.org), logo, and more

• Enhanced security configurations

• Customizable account registration and email confirmation messages

Get in touch to learn more about server set up options.

Organizations using private servers

Many organizations are already using a dedicated private KoboToolbox server supported by Kobo to collect high volumes of data and improve project oversight. These include:

• United Nations Refugee Agency (UNHCR)
• United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA)
• International Office for Migration (IOM)
• Médecins Sans Frontières (MSF)
• International Federation of Red Cross and Red Crescent Societies (IFRC)
• Save the Children International (SCI)

Get started

A private server offers large organizations reliability, flexibility, and enhanced security with unlimited use and complete control over users and data. Through an annual agreement, we ensure dedicated technical support and system administration for your organization's unique data collection needs.

Our team can help address any questions or requests you might have. Get in touch for a free consultation and estimate.