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Unable to purchase Kobo Aura, any help?

KoBo User Group - Tue, 07/15/2014 - 17:54
I've been trying for over a week to purchase a Kobo Aura.  I keep getting a credit card authorization failure.  During this week I've used the card in a number of other places and also online with no issues.  I have enough to cover the purchase. I have a Kobo account since I have a Kobo Mini.  I can

KoBoForm/Collect: Adding illustrations/images to questions (for semi-literate enumerators)?

KoBo User Group - Mon, 07/07/2014 - 00:16
Hi, is there any possibility to add images/illustrations to questions in KoBoForm? I.e. together with a numerical/text-based question a picture appears on the smart phone display to enable also semi-literate enumerators to conduct surveys with KoBoCollect.... There was already another post on how to

Adding Signature Question to Survey

KoBo User Group - Fri, 06/06/2014 - 03:12
Hello, We are trying to create a Kobo form that can be used as a sign-in sheet for various training sessions we hold in rural districts of Kenya & Tanzania. I read a Feb 2013 post stating that Kobo now enables signature capture as a question type. But when I try to figure out how to do it when build


KoBo User Group - Fri, 05/30/2014 - 06:13
I designed a questionnaire that has 11 languages in it. I am running Kobo collect on 3 types of phones an LG P100,  a Techno Advance and, a Samsung S2. This questionnaire (forms) work pretty well with the last two phones however there are numerous issues with the LG as KOBO keeps force closing. This

My first Kobo project

KoBo User Group - Thu, 05/29/2014 - 17:43
I have prepared my first script as per online manual instruction. I did following: 1. created form and save it on my Laptop as "test2.xml" 2. Downloaded KoBoCollect1.4.3.apk and install it on my Tablet 3. Connected Tablet to Laptop using USB 4. copy test1.xml file under folder ODK/FORMS 5. Opened Ko

Questions/answers not shown in CSV file

KoBo User Group - Sun, 05/25/2014 - 04:06
Hi, Thanks for your amazing support! I aggregated the first 24 surveys with KoBo Sync, which worked beautifully. Then, I opened the CSV file with Excel but for some reason, some questions are not shown at all. The same applies for some answers, although an answer was required. I attached the origina

Re: [KoBo Users] Urgent: Submitted forms not in 'instance' folder

KoBo User Group - Fri, 05/23/2014 - 05:17
Hi Larissa, This is likely a problem with Android and Windows having communication problems. This is a known issuewith recent Android versions, and there is no fix yet. A workaround exist. Another option i

Urgent: Submitted forms not in 'instance' folder

KoBo User Group - Thu, 05/22/2014 - 17:41
Hi, We just started a 3 weeks data collection and I am having probems uploading the filled questionnaires from some phones to the computer. When I open the instances folder their are *no files inside*, but if we look in the kobocollect page on the phone, it shows the number of questionnaires filled


KoBo User Group - Wed, 05/21/2014 - 01:26
Dear Colleagues, I have a new challenge. Out of the 13 tabs used to collect field data, three of the tabs could not be synchronised using the current available KoBoSync any help. Regards, Alpha On 15/05/2014, Tino Kreutzer wrote: > Hi Alpha, > Thanks. Could you also p

repeat and group not in questions drop down

KoBo User Group - Tue, 05/20/2014 - 06:34
hi folks, i'm not getting the repeat or group options on the questions drop down menu at the top of the page. if i add any another kind of question from that drop down, i can then change it in the in-form selected question drop down, where group and repeat do show up. however, when i do that, and th

Re: Re Validation logic based on answer to previous question

KoBo User Group - Fri, 05/16/2014 - 08:26
I managed to solve it, after updating both my version of Kobo and Firefox the bug was no longer there.

Re: [KoBo Users] How to access photos after syncing?

KoBo User Group - Tue, 05/13/2014 - 12:23
Hi, You can find the photos taken as part of your survey on your phone or tablet, and then copy-paste them to your computer. KoBoSync only synchronizes the XML files, so if you have additional media (video, sound recordings, images) taken by Collect you need to copy them separately from each device;

CSV File Labels and SPSS

KoBo User Group - Mon, 05/12/2014 - 05:53
Dear KOBO Users, I have a CSV file convereted by KOBOSync. I want to suck into SPSS the labels of the csv. Can somebody help? Thanks in advance. AI Turay

Re: [KoBo Users] Motorola Moto G on Kobotoolbox

KoBo User Group - Fri, 05/09/2014 - 14:18
Hi Daniel, I haven't used it with the Moto G specifically, but KoBoCollect works great on KitKat - we've been using it in the field on that version since it first came out. KoBo will work on any Android device in fact. T. -- Tino Kreutzer Program Manager KoBoToolbox | Harvard Humanitarian Initia

skip logic question

KoBo User Group - Fri, 05/02/2014 - 10:52
Hi Emmanuel, I'm copying this to the KoBoUsers mailing list since this may be useful to others. Best if you can email directly the user group as there are many others willing to help with these kinds of questions. In your case you would have to create a skip logic for each of the questions that sho

Labeling questions/answers for identification in CSV-file

KoBo User Group - Wed, 04/30/2014 - 02:18
Dear Tino, Sorry to bother you again. We did a pilot and everything worked well which was great! Thanks again so much for your kind help. Now we are almost ready for the actual project. I have one more question: If I open the CSV-file that I created with KoboSync, I see numbers and letters. Is there

Troubles opeing a file

KoBo User Group - Thu, 04/17/2014 - 06:15
I created form, saved it and now I wanted to open it again but nothing is happening, neither with the online, nor with the offline version of KoBo.. it is stuck showing "loading". Does anyone know why? Best and thanks in advance, Larissa

Trouble with KoboSync/Post Processor

KoBo User Group - Wed, 04/09/2014 - 04:20
Hello, I am a new user to KoboToolBox. I am having some problems with KoboSync and getting data off the tablet onto my laptop. When I attach my ASUS ME173X (running Android 4.2.2) to my Windows 8 laptop and then open KoboSync (Post Processor) and try to input the proper "survey instances" folder fro

Troubles opening & saving files AND survey on phone shows error message

KoBo User Group - Tue, 04/08/2014 - 06:43
Hi everyone, I completed my survey with KoBo Form now but for some reason I cannot open it on my mobile with KoBo Collect. Please find attached the form. Could anyone please advise what I did wrong? I can open the offline-version of KoBo Form with FireFox but not with the Internet Explorer. It just
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